Employee complaints must be investigated, and some can’t be ignored, according to the law, such as sexual harassment complaints.

No statutes dictate exactly how an employer should conduct an investigation, but unless it’s properly documented and comes to a successful conclusion, you might as well expect a lawsuit.

The California Fair Employment and Housing Act (FEHA) (Cal. Gov’t Code §§12900–12996) requires employers to take “immediate and appropriate corrective action” in a timely manner when faced with an employee harassment complaint.
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